Office 365 Customer Service

This is an independent guide to contacting Microsoft Office 365 support. We are not affiliated with Microsoft. Use the options below to reach official support channels.

Phone Support

Microsoft support line for Office 365 billing and subscription issues.

1-800-msn

Available Mon–Fri, 9am–9pm EST

Call Now

Live Chat

Chat with a Microsoft support agent directly from the Microsoft 365 admin centre.

microsoft.com/support

Available 24/7 for subscribers

Start Chat

Email / Ticket

Submit a support ticket for billing disputes, refund requests, or account issues.

Via Microsoft Support Portal

Response within 1–3 business days

Submit Ticket

Community Forum

Get help from the Microsoft community and official Microsoft agents.

answers.microsoft.com

Free, community-powered support

Visit Forum

Having billing issues?

If you have been charged unexpectedly or cannot cancel your subscription, our independent guides can help you understand your options.